Linda Santos

Jeff is amazing at providing that personal touch needed when you are moving out or in your student. We have never had an issue with last minute scheduling as well as curb side deliveries with this UPS store. I would highly recommend them to anyone having a student in the Rochester that needs storage!

My daughter and I arranged for the UPS store to pack up her dorm @RIT and store her property at their location due to the pandemic. On move -in day they delivered t he boxes. The service was excellent. Packing was exceptional. Delivery to her dorm was timely and as promised. Cost was more than fair. Communication was extraordinary as we had to arrange everything from our home in California. Jeff and his team were in constant contact, easy to reach, and always available to answer questions or give progress reports. Jeff and his team took a fair amount of stress out of a very stressful period. Further, Jeff appeared to be fairly well connected with RIT to make the move go extremely smooth. I understand that this is a service they offer during most move outs and would highly recommend their services to anyone. The peace of mind that it would get done, get done right, get done inexpensively, and get done with open communication was invaluable