General Questions
The UPS Store in Henrietta & Victor storage services is called Rochester College Storage. We have been servicing area colleges for over a decade. Parents and students have relied on us to pack, store and ship items during college move-out and throughout the year.
We offer college students (and parents) an easy and very affordable way to store their college items in a secure storage facility. This alleviates parents from loading their car with college items that will sit in the garage only to be loaded back in the car a few months later.
Packing / Supply Questions
As soon as you realize you need more supplies, please contact us via email at [email protected] and let us know and we will make arrangements to deliver more to you. Provided you return the boxes you do not use.
We do not have weight restrictions, per se, however we do not charge any additional fee for those items that weigh less than 50lbs. Any box, tote, storage container, suitcase, etc. that weighs over 50lbs and up to 74lbs incur an additional $45 fee. Any item over 74lbs incurs a $59 additional fee.
In order to avoid these fees, we recommend utilizing small, medium and large boxes. Small boxes for books, medium boxes for items such as clothes and large boxes for items such as bedding. Our small, medium and large boxes are recommended for 50lbs.
Storage Questions
- Use the original boxes and packing materials to pack computers and other electronics to help ensure the safety of contents.
- Use bubble wrap to fill open spaces and cushion your electronics. Make certain that boxes are securely taped and that your electronics do not slide, shake, or otherwise move around inside the box.
Yes. Rochester College Storage can store your furniture and other miscellaneous items including microwaves, refrigerators, bikes, trunks, rugs, bookshelves, futons, filing cabinets, and more. If you don’t find your item listed, note it in the comment box when you submit your form and we will provide a price quote when we contact you to confirm your reservation. We do our best to protect these items from possible damage. However, we do not cover any sort of damage claim for any unpackaged items such as, nicks, dents, scratches, etc.
- 4/26 to 9/5
- 9/1 to 1/31
- 12/15 to 4/30
Yes we do. We offer storage for the fall term including winter break, spring term, and during the summer.
Pick-up / Delivery Questions
For U of R and RIT students, if you are not available on the packing supplies delivery date, we will schedule an appointment with you to deliver your boxes and packaging materials. *Specific packing supplies delivery days can be found by clicking the name of your college.
At the time of reservation, you will select your move out date (this is when we will pick-up your boxes). You have the ability to edit your reservation by simply logging in with your email address and password (the email and password you used to create your reservation). You are able to edit your reservation at no charge up to 36 hours prior to your date and time. If you need to reschedule within 36 hours, you must call 585-427-8080 and a reschedule fee of $69 will be assessed.
Yes, Rochester College Storage can pick up and deliver your belongings to/from your off-campus apartment. An additional fee of $49 applies if further than 2 miles from campus.
Shipping Questions
Yes we will. If needed, we can deliver boxes and tape to you. We will pick up your items on the date and time you requested. Upon pick up, we will ship your items from the UPS Store in Henrietta.
To schedule a pickup date and time, go to the create reservation tab, and scroll to ship home. Complete the form.
Pricing / Payment Questions
Sign-up / Cancellation Questions
Due to increasing costs, cancellations are not accepted. If you are unsure of your reservation, use the downpayment option. However, the downpayment will not be refunded. If you have an extenuating circumstance, please call Jeff at 585-727-8973.
We encourage you to reserve a spot as soon as you know that you will need temporary storage for your belongings. We provide year-round storage. You must provide at least 36 hours before your selected pickup date to make a successful reservation.