I was stuck in my home state due to COVID and was stressed about how I was going to pack or retrieve my items that were still in my dorm all the way in Rochester. Jeff, the owner, made it so easy for me. He and his crew came in to the dorm and packed up my things and sent them to storage all without me having to be there, and it was a weight lifted from my shoulders. They made it so easy during such a difficult time. And coming back to school, it was the quickest and most efficient move-in I could’ve anticipated. Nothing was damaged, and all of my artwork was safe. Thank you!!