Alexia M

Hi Jeff, Just a quick note to say THANK YOU SO MUCH…. for everything! The box drop off 2 weeks ago was perfect and right in front of Will’s dorm, the boxes, preprinted labels and supplies were more than enough, the pickup yesterday was right on time, went great and Will said the guys were so nice and helpful… most of all, your communication and clear, repetitive, organized, and concise instructions through emails and giving your personal cell #, throughout the weeks and days as “move-out” approached, were amazing… everything went on schedule, as planned and promised, and SO SMOOTHLY…. far better than my best hopes! For Will finishing his freshman year, and finals week, then packing and storing all of his room contents, alone since we are home in Florida and didn’t help, you all were a tremendous blessing! He flew in late last night with just luggage… it was terrific and we know that his ‘move-in” when he returns to RIT in the Fall will be worry-free now. Thank you so much again. I couldn’t recommend you more highly. Addendum- The ‘move-in” process was just as efficient, friendly, easy and the guys texted and asked if Will wanted them to come a couple hours earlier- they were there in front of the dorm, which was awesome !! ALL items were in perfect condition, no damages whatsoever. We can not THANK YOU and YOUR STAFF ENOUGH!!!!

I had a last minute change to my storage reservation and the team at UPS store 5641 were very accommodating, even at the last minute. thanks!