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ATTENTION     University of Rochester and RIT students and parents:  If you are unable to make it to campus to do the move-out please contact us, call Jeff at 585-727-8973.  We are working with student housing to get students moved out.  Packing rates are $75/hr.  If you need immediate assistance or a same day move out, please contact Jeff at 585-727-8973.
Rochester College Storage: Packing Guidelines


Packing Guidelines

Rochester College Storage powered by

The UPS Store - Storage Packing Guidelines


  • You must tape the top and bottom of all your boxes. Please do not fold over flaps. If you are not sure how to properly close your box, one of our associates will gladly show you.
  • You must completely fill all spaces in the box to avoid damage. This can be done with paper, peanuts, bubble wrap, etc.  These supplies are available at our store or upon delivery of your boxes.
  • Reused boxes must close completely without bulging.
  • Fragile items including ALL TV’s and MONITORS must be boxed.  We can provide packing and boxing service for you if you are unsure how to safely pack fragile items.
  • Particle board / pressed wood furniture (i.e. boxed furniture you buy and put together at home) is not made for transporting. If storing these items it is best if you disassemble them prior to our arrival.  Please note if you do not take the item(s) apart, we will do our best to safely move and store them, but are not liable for damage.
  • All refrigerators must be defrosted, dry and empty. A $25 service fee will be applied if this service needs to be done by us.
  • Dressers and desks need to be empty.  If drawers are filled, additional fees will apply.
  • Should you find damage to your items, you must save the box and all packing materials and notify us within 14 days of your delivery.  In addition, you will need to provide proof of the item(s) value or repair cost(s).


  • Using labels either provided to you or downloaded from our website, label your boxes on three sides (not the top or bottom) of the outside of each box.  
  • If storing a suitcase or duffle bag please complete one of our labels and and place the label inside the suitcase or bag.  Using a luggage tag we provide, place a label on the tag and wrap the tag around the handle.
  • Odd shaped items, such as bikes, refrigerators, desk, plastic storage totes, etc, need to contain at least two labels. 
  • Fragile items should have at least 3 inches of padding on all sides.
  • All electronics should be in original packaging.  If you do not have original packaging, you want at least 3 inches of bubble wrap on each side.
  • If you can't lift it, we can’t lift it. There will be a surcharge on boxes weighing over 50 LBS. Use small boxes for books and heavy items.

As always, we are the packaging experts, if you have any questions about packaging please ask us for assistance.  If it is not packaged properly, your items risk the potential of getting damaged.  We are not responsible for items that are not packaged properly.


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Working in Conjunction with Residence Life at:

  • MCC (Monroe Community College)
  • Nazareth College
  • RIT
  • St. John Fisher
Serving since 2005:

  • SUNY Brockport
  • SUNY Geneseo
  • University of Rochester



Contact Us:

(585) 427-8080

300 Hylan Drive
Rochester, NY 14623

154 Cobblestone Court Drive
Victor, NY 14564