Powered by UPS Store Rochester, NY

ATTENTION   Effective today 4/27/2022 9:00 am, we are suspending taking reservations for May 1 to May 8, so we can concentrate on delivering supplies to existing reservations and ensure we can effectively get to those who have a reservation for move out.  We are taking reservations for May 9th and beyond.  We apologize for any inconvenience.  Please check back with us.  Thank you.
We are full service.  Meaning we deliver boxes and supplies on campus, we pick up on campus (or close by), we store for the summer and we deliver back to campus (or close by) when you return. 
Rochester College Storage FAQs


General Questions:

What does "Rochester College Storage powered by The UPS Store" mean?

The UPS Store in Henrietta & Victor storage services is called Rochester College Storage. We have been servicing area colleges for over a decade. Parents and students have relied on us to pack, store and ship items during college move-out and throughout the year.

We offer college students (and parents) an easy and very affordable way to store their college items in a secure storage facility. This alleviates parents from loading their car with college items that will sit in the garage only to be loaded back in the car a few months later.

What services does Rochester College Storage provide?

Rochester College Storage provides affordable storage for your personal items in a secure facility. We offer free curbside pickup* and delivery* to your on-campus or off-campus location, and we supply boxes, tape, bubble wrap and labels, which are included in the storage cost. We can also package and ship any items that you wish to take with you.

How does Rochester College Storage work?

Simply create a reservation online. No credit card is required to reserve your space – we'll collect payment details when we drop off your packing supplies (approximately 1 week before moveout). You'll be able to specify your preferred pickup date and location when you make your reservation. Approximately 1 week before your scheduled move out, we will delivery supplies, if needed, to you. One day before your scheduled moveout, we’ll send a confirming email for your pick-up date and time.
Once we pick up your items, we'll store them in our secure facility. While you are away on break, you will create another reservation for you move-in location, date and time. Lastly, we will deliver your items to you on your scheduled date and time to your on campus location or off campus apartment*.
We do ask that if your plans change during the storage term, contact us to arrange an earlier delivery date, a longer storage term, access to your belongings, or to have some or all of your stored items shipped to you.
You can reach us at 585-482-8080 or info@rochestercollegestorage.com. For immediate assistance, please call Jeff directly at 585-727-8973.

What does Full Service mean?

With our unique service, we provide you with packing supplies such as boxes, tape, bubble wrap and labels. We deliver these items to you on campus about a week before your move out date. We then pick up on campus, either outside your dormitory or inside your dorm room. We trasport your items to our secure storage facility and store them until you return. At the end of the storage term, we deliveryour items back to you on the date and time your requested per your move in reservation.

Packing / Supply Questions:

Do my items need to be boxed/packaged?

We prefer all items to be packaged properly. However, some irregular items (e.g. ironing board, carpet, bikes, refrigerators, microwave, bean bag chairs, etc) do not need to be boxed. Larger items such as beds and desks do not need to be packaged. If you have a question as to whether an item needs to be packaged, please call us for our expert advice.

Are packing supplies included in the storage price?

Yes. Our storage rates include boxes (where needed), tape, bubble wrap and labels.

Can I use my own boxes and/or pack my items in my own containers such as suitcases or plastic bins?

Yes, you can pack your items in sturdy new/nearly new boxes, suitcases, plastic bins and totes, storage trunks, duffel bags, plastic drawer sets, laundry baskets, etc. You can use whatever you prefer provided it is in good usable condition, taped securely closed, and labeled on three sides. We do not recommend packing fragile items in these types of containers. However, if you do so, make sure they are wrapped in bubble wrap and protected from the sides of the container. We do not cover any damage for items packaged in these types of containers.

What do I do if I need more supplies such as boxes or tape?

As soon as you realize you need more supplies, please contact us via email at info@rochestercollegestorage.com and let us know and we will make arrangements to deliver more to you.provided you return the boxes you do not use.

What do I do with extra boxes?

Boxes that have been delivered and not used must be returned to us upon pick up time. Any unused boxes not returned will be charged to your account at the current retail rate. Any other unused rolls of tape or buble wrap should be returned to us upon your pick up time.

Do you have weight restrictions on boxes, and other packaged items?

We do not have weight restrictions, per se, however we do no charge any additional fee for those items that weigh less than 50lbs. Any box, tote, storage container, suitcase, etc. that weighs over 50lbs and up to 74lbs incur an additional $2- fee. Any item over 74lbs incurs a $1 per lb additional fee.

In order to avoid these fees, we recommend utilizing small, medium and large boxes. Small boxes for books, medium boxes for items such as clothes and large boxes for items such as bedding. Our small, medium and large boxes are recommended for 50lbs.

Do you provide packing services?

Yes. We do have personnel who are able to assist with packing. The charge is $80 per hour. Our service begins when we leave our facility for your location (15 minutes of travel time). To arrange our packing services please send an email to info@rochestercollegestorage.com or include it in the comments section of the reservation form.

Storage Questions:

Can I store my electronics?

Yes, just be sure to securely pack them! The most common error made in packing electronics is failing to properly protect the contents within the packing container. When this happens, shocks received on the outside of the carton can pass through to the electronics, causing damage. You should consider the following suggestions when packing your electronics for shipping and storage:

  • Use the original boxes and packing materials to pack computers and other electronics to help ensure the safety of contents.
  • Use bubble wrap to fill open spaces and cushion your electronics. Make certain that boxes are securely taped and that your electronics do not slide, shake, or otherwise move around inside the box.

Can I store furniture?

Yes. Rochester College Storage can store your furniture and other miscellaneous items including microwaves, refrigerators, bikes, trunks, rugs, bookshelves, futons, filing cabinets, and more. If you don't find your item listed, note it in the comment box when you submit your form and we will provide a price quote when we contact you to confirm your reservation.

Do you have restrictions on the types of things that can be stored?

Yes. We cannot accept hazardous materials, liquids, jewelry, cash, or other valuables. All packages must be packed appropriately and in accordance with our packing guidelines. Laundry detergent and other liquid materials are prohibitive from storing. If you do store those belongings, and they leak or get damaged, we will not be responsible for any damages to your items and you will be responsible for damages to other storage belongings.

Do you offer extended storage, if studying abroad or out of town for an internship?

Yes. Rochester College Storage can store and return your belongings at any time of the year. Our pricing is divided into 3 terms:

  • 4/26 to Labor Day
  • 9/1 to 1/15 
  • 12/15 to 4/30

Can I access or pickup my belongings while in storage?

Yes. If you find you need access to your items before the agreed upon delivery date, please contact The UPS Store in Henrietta at 585-427-8080, and we will arrange to get them to you. Additional charges will apply.

Pick-up / Delivery Questions:

Do you offer inside dorm room and inside apartment delivery?

Yes. We offer curbside service and inside dorm room pickup and delivery. Our pricing is based on the service (curbside or in room) you requested upon the creation of your reservation.

Where and how will my packing supplies be delivered?

For U of R and RIT we have selected specific dates for the delivery of boxes and packing materials.*

For MCC, Nazareth, St. John Fisher, SUNY Brockport and SUNY Geneseo we will arrange a drop-off time with you about a week before your storage pickup.

If you are not available on the box delivery date, we will schedule an appointment with you to deliver your boxes and packaging materials. *Specific box delivery days can be found by clicking the name of your college above

How do I select my pick-up date?

At the time of reservation, you will select your move out date. You have the ability to edit your reservation by simply entering in your email address and updating your date and time of your pick up. You are able to edit your reservation at no charge up to 24 hours prior to your date and time. If you need to reschedule within 24 hours, you must call 585-427-8080 and a reschedule fee of $35 will be assessed.

When do I schedule my delivery?

After we pick up your belongings, you can create a new reservation, for delivery. If you do not know your move in location or date then, we will send you an email in late July/early August, reminding you to create a reservation for your move-in/delivery.

I live off-campus. Can you pickup my things?

Yes, Rochester College Storage can pick up and deliver your belongings to/from your off-campus apartment.

Shipping Questions:

What if I decide to ship some of my stored items?

Just let us know! We will retrieve the items you need to ship, return them to our store where our Certified Packing Experts will pack them to UPS specifications and send them to you via UPS Ground or Air service. Standard packaging rates and UPS shipping rates apply.

Can I ship furniture?

Yes. While some smaller items such as a small nightstand or bookshelf might be able to ship standard UPS, larger items will require a freight shipment. Our Certified Packing Experts can pack and ship just about anything! Please contact us to discuss rates and options.

Do you ship automobiles?

Yes. We have the capability to ship just about anything. Call us for a quote.

I am graduating. Will you pick up and ship my belongings?

Yes we will. If needed, we can deliver boxes and tape to you. We will pick up your items on the date and time you requested. Upon pick up, we will ship your items from the UPS Store in Henrietta.

To schedule a pickup date and time, go to the create reservation tab, and scroll to ship home. Complete the form.

Pricing / Payment Questions:

How much does storage cost?

With our unique, easy to follow, pay per item program, you only pay for the items you store. If you have one item you only pay for one item. The storage cost is for the entire storage term. There are no recurring monthly fees. For additional information, please go to our pricing page.

I don’t see my items on storage rates list, what should I do?

Call us at 585-427-8080 and we can provide you with a quote.

Can I purchase additional declared valuation?

Yes. You may purchase up to $500 of additional declared valuation per storage item, up to a maximum of $2500 for your complete storage order. To purchase storage or shipping declared valuation, enter the value of the contents of the item as the declared value.

What is the cost of the additional declared valuation?

Our prices include the initial $100 worth of valuation per shipped or stored item. The cost for each additional $100 of Declared Value is $4.00.

What forms of payment do you accept?

We accept Visa, Master Card, American Express, Discover or check (with photo ID).

Do you accept cash?

We cannot accept cash.

When is payment due?

Payment is due upon pickup of your items.

Sign-up / Cancellation Questions:

What if I need to cancel my storage reservation?

Cancellations will be accepted up to 7 days from the scheduled pick-up date. You are able to cancel your storage reservation, by looking up your reservation using the email address you originally provided when you created the reservation. Once you find your reservation, just click on cancel reservation and click submit. If you cancel a reservation after boxes and packing materials have been delivered, you will be charged $50 plus the retail rate for all materials delivered.

The UPS Store reserves the right to charge a reschedule fee for pickup appointments missed without advance notice.

When can I sign up?

We encourage you to reserve a spot as soon as you know that you will need temporary storage for your belongings. We provide year-round storage.

Reserve College Storage Space

Did You Know?

Your Storage Rates include:
  • Boxes
  • Tape
  • Bubble Wrap
  • Labels
  • Curbside Pick-Up*
  • Safe & Secure Storage While You Are Away
  • Curbside Delivery Upon Return*

It's all packed into the price!

Please Note:

Any items that are overweight or oversized will incur additional fees. Measurements and weights will be confirmed at the storage facility. Any item of extreme weight or size will incur and additional fee as determined by Rochester College Storage. Examples include extreme size storage trunks, bean bag chair, heavy weight desks, etc.

Working in Conjunction with Residence Life at:

  • MCC (Monroe Community College)
  • Nazareth College
  • RIT
  • St. John Fisher
Serving since 2005:

  • SUNY Brockport
  • SUNY Geneseo
  • University of Rochester



Contact Us:

(585) 427-8080

300 Hylan Drive
Rochester, NY 14623

154 Cobblestone Court Drive
Victor, NY 14564